Privacy and Cookie statement
Privacy and Cookie statement

PRIVACY AND COOKIE STATEMENT

Collection and use of personal data belonging to customers, suppliers and other contractors and
business clients
We would like to draw your attention to the fact that we will collect and use the personal data which you provided us, as you have consented thereto or because the data is necessary in order to look after our legitimate interests and/or because this is necessary in order to reach a possible agreement with you. This applies to our (potential) customers, to parties from whom we purchase goods and/or services and to our business clients. We collect the following data: name, address and contact details.

If you are a (potential) customer of ours, we will use your data to be able to send you an offer, to be able to determine which specifications or wishes certain goods or services must meet, in order to be able to deliver goods or carry out the activities for you, in order to be able to invoice you and to be able to communicate with you quickly and efficiently concerning the implementation aspects of the agreement.

If you are a (potential) supplier or another contractor, your personal data are required for concluding and performing the agreement. In case of purchasing, this is necessary in order to be able to inform you which specifications or wishes certain goods or services should meet in our opinion, to be able to send a request for an offer or to place an order with you, to be able to pay your invoices and to be able to communicate with you quickly and efficiently concerning other aspects of the agreement.

If you are a business client of ours, we will use your data to be able to contact you for purposes that are in the interest of our business. This includes for example discussion for a possible collaboration, providing and obtaining information and maintenance of our network. Your data will be deleted one year after the last contact.

You are not obliged to provide your personal data to us. If you do not provide personal data to us or if you provide us with insufficient personal data, the consequence may be that we will not be able to carry out the abovementioned activities. 

Transfer to third parties
In connection with the performance of a possible agreement with you it may be necessary to provide your personal data to parties that supply parts, materials or products to us or who perform activities on our instructions. Next to this, we make use of external server space for the storage of (parts of) our sales and purchasing records and our records of business relations. Your personal data are part of these records. Therefore your personal data are provided to the service space provider. We also use Microsoft Office and the related storage facilities for e-mails and other files.
Finally, as we make use of a newsletter mailing service, your personal data are transferred to the provider of this service.

Direct marketing
If you have granted us your approval to address you through direct mail, we will store and use the personal data which you have provided us. As a consequence of this we will be able to inform you personally by e-mail in the future of our existing and new products and services and possibly make you an offer in this connection. Each time when we send you a marketing e-mail, you have the option of informing us that you no longer wish to receive such e-mails. In this connection, please refer to the opt-out link at the footage of each message.     

Retention period
The personal data of our business clients will be deleted one year after the last contact.
For customers, suppliers and other contractors, the following applies:
If you requested an offer from us, but you did not become a customer of ours, we will remove your data at the latest one year after our last contact.
If we received an offer from you but we did not become your customer, we will also remove your personal data at the latest one year after our last contact.

If you did become our customer or we did become your customer, we will retain your personal data for a term of seven years after the end of the financial year in which the agreement with you was performed. The period of seven years corresponds to the period for which we are obliged to keep our records for the Tax and Customs Administration. We will remove your personal data after this period has ended.

Cookies
Cookies are small text files that are placed on your computer, tablet or smartphone during the visit to our website. The information is stored in these text files in order to recognise you to the website during a subsequent visit.
Analytical cookies allow us to see which pages are visited and which sections of our website receive clicks. We use Google Analytics for this purpose. The information collected by Google in this way is anonymised as much as possible.

Your rights
You have the right to request to inspect your own personal data. If there is reason to do so, you may request us to supplement your personal data or to correct inaccuracies. You also have the right to request that your personal data be deleted or that the use of your personal data be limited. You can also submit an objection to the collection and use of your personal data to us or submit a complaint to the Dutch Data Protection Authority.
Finally you have the right to request to obtain your personal data or that they are transferred to another party. In order to be able to exercise your rights, you can apply to:

Trens B.V.
Peter Cats
Katwoudehof 35, 6843CA ARNHEM
E-mail: info@trens.eu
Mob. +316 5115 7018

At all times you can contact us if you have questions or require further data concerning the collection and use of your personal data.  

Publication date: 15th May 2018